I have a general question about my order or something in your store. Who can I ask?
Don't hesitate to email us at firstname.lastname@example.org with any questions about products or anything else mail order-related.
What methods of payment do you accept?
We accept most major credit cards as well as Paypal. If you need to pay in some other way, please contact us and we will find a way to help you out!
How will my poster be packed?
All of our posters are carefully rolled in kraft paper and shipped in tubes. We never fold our posters.
Wait - This isn't the poster I ordered. Can I return this for the right one?
Absolutely. We strive to pack every order exactly as it is placed, but once in a blue moon, an accident happens. We're humans and we are happy to fix any screwy orders.
My poster was damaged when I received it. Can I return it?
Please check your package and items upon receiving them. If an item arrives damaged in any way, we do accept returns up to 2 weeks of receiving your package. We will gladly send you a replacement copy of the same print, but if the item is already sold out by the time it's returned to us, we will either send a similar poster (of your choosing among available stock) or issue a refund. We are glad to keep our artwork limited edition and hope that you will understand.
Our policy on flipping / reselling our prints
What you do with your posters once they are in your hands is your business. While we discourage flipping / re-selling our posters, we understand it is part of the poster world. That said, if we find you are selling posters which we haven't shipped to you, your order may be cancelled and your payment will be refunded in full. If you're trying to sell something that you can't hold in your own hands or look at with your own eyes, that's just lame and we don't want to be a part of it.